Applying Interactive Planning on Science and Technology Policy in State Personnel Agency
People’s stereotypes on the implementation of public services, especially in personnel services in general, particularly in Indonesia, mostly concern with bureaucratic hassle, since it is considered incapable of providing sufficient information, lack of transparency, and slow. The efforts to fix the stereotypes are incessantly conducted by the government through Good Governance in the field of information technology. Today, the role of information technology management must be more strategic in building the personnel data management system. The Government of Indonesia develops an online-based Personnel Service Application System (SAPK) that makes it a center for personnel needs management, career development, retirement, and personnel data update. SAPK is a new opportunity to create intellectual capital and provide a way for employees to contribute to the organization. In this paper, to determine the appropriate action of decision making, the interactive planning method is used as a draft of future design, based on current real conditions. The use of interactive planning method is believed to be the appropriate way to see the possibility of program or activity implementation. The results of this study demonstrate the technological use of Personnel Service Application System (SAPK) makes the personnel management a unified whole and centralized, easily researched and managed. Employees are also encouraged to be more active and independent in self- and knowledge- development. SAPK has the potential to make the time of document processing efficient and to improve the accuracy of data; and to make personnel skill improvement effective and to make decisions making timelier. By using interactive planning, the picture of future planning design is more visible, based on current real issues of State Personnel Agency (BKN).
Information technology management; Human resource management; Public policy; National civil service agency; Interactive planning
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Published by INSIGHT - Indonesian Society for Knowledge and Human Development