Implementation of Lean Practices in a Higher Education Institution’s Student Affairs Office: A Case Study from a Bosnian University
Abstract
Keywords
Full Text:
PDFReferences
A. V. Bogoviz, E. E. Shvakov, O. G. Tretyakova, M. Y. Zakharov, and A. N. Abramov, “Globalization of Education in the Conditions of Formation of the Global Knowledge Economy: Regularities and Tendencies,†in Lecture Notes in Networks and Systems, vol. 73, Springer, 2020, pp. 993–1000.
A. G. Uriarte, A. H. C. Ng, and M. U. Moris, “Supporting the lean journey with simulation and optimization in the context of Industry 4.0,†in Procedia Manufacturing, 2018, vol. 25, pp. 586–593, doi: 10.1016/j.promfg.2018.06.097.
A. W. Aidoo, “The impact of access to credit on process innovation,†Herit. Sustain. Dev. ISSN 2712-0554, vol. 1, no. 2, pp. 48–63, Dec. 2019.
W. Veugelers, “How globalisation influences perspectives on citizenship education: from the social and political to the cultural and moral,†Compare, 2020, doi: 10.1080/03057925.2020.1716307.
B. Scholl, “Electricity reform in Bosnia and Herzegovina,†Util. Policy, vol. 17, no. 1, pp. 49–64, Mar. 2009, doi: 10.1016/j.jup.2008.03.003.
Benjamin Duraković; Tauseef Aized Khan; Ramo Palalić, “The relationship among working hours per shift, worker productivity and errors in locksmith work - Google Search,†in Proceedings of International Conference on Mechanical Engineering -2020 (ICME-20), 2020, pp. 483–490.
“Mann+Hummel acquires half of Bosnian filter business,†Filtr. Ind. Anal., vol. 2006, no. 1, p. 16, Jan. 2006, doi: 10.1016/s1365-6937(06)71016-4.
Agencija za Statistiku BiH, “Demography and social statistics - Natural population change and marriages,†Sarajevo, 2018.
Agencija za statistiku BiH, “Demography and social statistics - Internal migration in Bosnia and Herzegovina (in period 2008-2017),†Sarajevo, 2017.
B. Duraković and A. Cosic, “Impact of quality and innovation strategies on business performance of Bosnian B2B and B2C companies,†Sustain. Eng. Innov. ISSN 2712-0562, vol. 1, no. 1, pp. 24–42, Jun. 2019.
W. K. Balzer, D. E. Francis, T. C. Krehbiel, and N. Shea, “A review and perspective on Lean in higher education,†Quality Assurance in Education, vol. 24, no. 4. Emerald Group Publishing Ltd., pp. 442–462, 2016, doi: 10.1108/QAE-03-2015-0011.
N. J. Smart, Lean biomanufacturing: Creating value through innovative bioprocessing approaches. Elsevier Ltd, 2013.
M. Guilbault, “Students as customers in higher education: The (controversial) debate needs to end,†J. Retail. Consum. Serv., vol. 40, pp. 295–298, Jan. 2018, doi: 10.1016/j.jretconser.2017.03.006.
J. P. Womack and D. T. Jones, “Lean thinking−banish waste and create wealth in your corporation,†Journal of the Operational Research Society, vol. 48, no. 11. p. 1148, 1997, doi: 10.1057/palgrave.jors.2600967.
E. A. Cudney, S. S. J. Venuthurumilli, T. Materla, and J. Antony, “Systematic review of Lean and Six Sigma approaches in higher education,†Total Qual. Manag. Bus. Excell., vol. 31, no. 3–4, pp. 231–244, Feb. 2020, doi: 10.1080/14783363.2017.1422977.
O. Al-Baik and J. Miller, “Integrative Double Kaizen Loop (IDKL): Towards a Culture of Continuous Learning and Sustainable Improvements for Software Organizations,†IEEE Trans. Softw. Eng., vol. 45, no. 12, pp. 1189–1210, Dec. 2019, doi: 10.1109/TSE.2018.2829722.
M. Sukiennik and P. Bak, “The Formation of Organizational Culture in the Aspect of Lean Management Principles in the Energy Industry,†in E3S Web of Conferences, 2019, vol. 108, doi: 10.1051/e3sconf/201910801033.
Lukmandono, N. L. P. Hariastuti, Suparto, and D. I. Saputra, “Implementation of Waste Reduction at Operational Division with Lean Manufacturing Concept,†in IOP Conference Series: Materials Science and Engineering, 2019, vol. 462, no. 1, doi: 10.1088/1757-899X/462/1/012049.
I. Al_Barazanchi, H. R. Abdulshaheed, and M. S. B. Sidek, “Innovative technologies of wireless sensor network: The applications of WBAN system and environment,†Sustain. Eng. Innov. ISSN 2712-0562, vol. 1, no. 2, pp. 98–105, Dec. 2019.
S. Janasekaran and S. H. Lim, “Reduction of Non-Added Value Activities During Machine Breakdown to Increase Overall Equipment Efficiency: Surface Mounting Technology Production Case Study,†in Lecture Notes in Mechanical Engineering, 2020, pp. 51–56, doi: 10.1007/978-981-13-8297-0_7.
B. Keyte and D. Locher, The complete lean enterprise: value stream mapping for administrative and office processes. Productivity Press, 2004.
V. Brigel and C. Olsson, “Value Stream Mapping at Sahlgrenska University Hospital,†2018.
A. Pearce, D. Pons, and T. Neitzert, “Implementing lean—Outcomes from SME case studies,†Oper. Res. Perspect., vol. 5, pp. 94–104, Jan. 2018, doi: 10.1016/j.orp.2018.02.002.
S. Bhasin, Lean management beyond manufacturing: A holistic approach. Springer International Publishing, 2015.
B. Durakovic, R. Demir, K. Abat, and C. Emek, “Lean manufacturing: Trends and implementation issues,†Period. Eng. Nat. Sci., vol. 6, no. 1, pp. 130–139, 2018, doi: 10.21533/pen. v6i1.45.
J. Oliveira, J. C. Sá, and A. Fernandes, “Continuous improvement through ‘Lean Tools’: An application in a mechanical company,†Procedia Manuf., vol. 13, pp. 1082–1089, 2017, doi: 10.1016/j.promfg.2017.09.139.
L. F. Romero and A. Arce, “Applying Value Stream Mapping in Manufacturing: A Systematic Literature Review,†IFAC-PapersOnLine, vol. 50, no. 1, pp. 1075–1086, Jul. 2017, doi: 10.1016/j.ifacol.2017.08.385.
C. Veres, L. Marian, S. Moica, and K. Al-Akel, “Case study concerning 5S method impact in an automotive company,†in Procedia Manufacturing, 2018, vol. 22, pp. 900–905, doi: 10.1016/j.promfg.2018.03.127.
A. Krdžalić and L. Hodžić, “Sustainable engineering challenges towards Industry 4.0: A comprehensive review,†Sustain. Eng. Innov. ISSN 2712-0562, vol. 1, no. 1, pp. 1–23, Jun. 2019.
M. Tekin, M. Arslandere, M. Etlioğlu, Ö. Koyuncuoğlu, and E. Tekin, “An Application of SMED and Jidoka in Lean Production,†in Proceedings of the International Symposium for Production Research 2018, Springer International Publishing, 2019, pp. 530–545.
M. Lazarevic, J. Mandic, N. Sremcev, D. Vukelic, and M. Debevec, “A systematic literature review of poka-yoke and novel approach to theoretical aspects,†Stroj. Vestnik/Journal Mech. Eng., vol. 65, no. 7–8, pp. 454–467, 2019, doi: 10.5545/sv-jme.2019.6056.
P. Burggräf, C. Lorber, A. Pyka, J. Wagner, and T. Weißer, “Kaizen 4.0 Towards an Integrated Framework for the Lean-Industry 4.0 Transformation,†in Advances in Intelligent Systems and Computing, 2020, vol. 1070, pp. 692–709, doi: 10.1007/978-3-030-32523-7_52.
B. Durakovic, “Design of experiments application, concepts, examples: State of the art,†Period. Eng. Nat. Sci., vol. 5, no. 3, pp. 421–439, 2017, doi: 10.21533/pen. v5i3.145.
B. H. B. and H. M. Duraković, “The Interrelationships between Quality Management Practices and Their Effects on Innovation Performances,†in Trends in The Development of Machinery and Associated Technology, 2014, vol. 14, no. 14, pp. 181–184.
B. Durakovic and H. Basic, “Continuous Quality Improvement in Textile Processing by Statistical Process Control Tools: A Case Study of Medium-Sized Company,†Period. Eng. Nat. Sci., 2013.
G. J. Anderson, Fundamentals of Educational Research (Google eBook). Psychology Press, 1998.
D. C. Montgomery, Introduction to statistical quality control.
T. J. (Thomas J. Cartin, Principles and practices of organizational performance excellence. ASQ Quality Press, 1999.
Agencija za statistiku BiH, “Demography and social statistics - Education statistics (2003-2018),†Sarajevo, 21998BC.
DOI: http://dx.doi.org/10.18517/ijaseit.10.2.10822
Refbacks
- There are currently no refbacks.
Published by INSIGHT - Indonesian Society for Knowledge and Human Development